Terms and Conditions

This Agreement was last modified on 18 February 2016.

Welcome to Elecoo. By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services, purchasing products, or accessing any content available on the website.

Intellectual Propertly

  1. All content available on Elecoo including logos, product images, graphics, text, product descriptions, website design, icons, digital downloads, and other materials are the intellectual property of Elecoo and are protected under applicable copyright, trademark, and intellectual property laws.

    You may not:

    • Copy, reproduce, distribute, or republish website content without written permission
    • Use product images or branding for commercial purposes
    • Modify or misuse website materials for unauthorized activities

    Unauthorized use of any content may result in legal action.

Product Information & Pricing

We strive to ensure accurate product information, specifications, pricing, and availability. However, errors may occasionally occur.

Elecoo reserves the right to:

  • Correct pricing or product description errors
  • Update product information without prior notice
  • Cancel orders affected by incorrect pricing or stock availability
  • Limit quantities purchased per order

Product colors and appearance may slightly vary depending on screen settings and manufacturing variations.

Orders & Payments

By placing an order on Elecoo, you confirm that:

  • The information provided is accurate and complete
  • You are authorized to use the selected payment method
  • You agree to applicable pricing, taxes, and shipping charges

Orders may be cancelled or refused in cases involving:

  • Payment verification issues
  • Suspicious or fraudulent activity
  • Product unavailability
  • Incorrect customer information

Shipping & Delivery

Delivery timelines are estimated and may vary depending on courier availability, weather conditions, holidays, or unforeseen logistical delays.

Elecoo is not responsible for:

  • Courier delays beyond our control
  • Incorrect shipping information provided by customers
  • Failed delivery attempts due to unavailable recipients

Customers are responsible for providing accurate delivery details during checkout.

Returns & Refunds

Returns, replacements, and refunds are subject to the policies outlined on our Return Policy and Refund Policy pages.

Products may not be eligible for return if:

  • The item has been used or installed
  • Original packaging is missing
  • The product is damaged due to improper handling

Approved refunds are processed through the original payment method whenever possible.

Limitation of Liability

Elecoo shall not be held liable for:

  • Indirect or incidental damages
  • Loss of business, revenue, or profits
  • Delays caused by third-party courier services
  • Technical interruptions or temporary website unavailability

All products and services are provided on an “as available” basis.

Termination

We reserve the right to suspend or terminate access to the website without prior notice if users violate these Terms and Conditions or engage in activities that may harm the website, business operations, or other users.

Changes to These Terms

Elecoo reserves the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Continued use of the website after updates constitutes acceptance of the revised terms.

Contact Us

If you have questions regarding these Terms and Conditions, shipping policies, returns, refunds, or other services, please contact us through the Contact Us page available on Elecoo.