Return Policy & Replacement Policy

Return Policy – Customer satisfaction is important to us. If you receive a damaged, defective, incorrect, or missing product, you may request a replacement or return according to the conditions below.

Return Policy (Eligible Conditions)

Returns or replacements may be accepted if:

• Product received is damaged during shipping
• Wrong product was delivered
• Product has manufacturing defects
• Item is incomplete or missing components

Return Request Timeline

Customers should raise return or replacement requests within:

• 2 days of delivery for damaged or incorrect items
• 5 days for eligible return requests

Non-Returnable Items

The following products may not be eligible for return:

• Used or installed products
• Customized or special-order items
• Products damaged due to improper handling
• Items without original packaging
• Clearance or non-returnable marked products

Replacement policy Return Approval

Customers may be asked to provide:

• Order ID
• Product images/videos
• Packaging images
• Description of the issue

Our support team will review the request before approving replacement or return.